94bd Terms & Conditions — Rules Governing Use of the Platform

These Terms and Conditions ("Terms") govern your access to and use of the 94bd platform, including all games, sports betting markets, account features, promotional offers, and support services available through the 94bd website and any associated mobile interfaces. The operator of the 94bd platform is referred to throughout these Terms as "94bd", "we", "us", or "the Platform". You, as the person creating an account and using the services, are referred to as "you", "the Player", or "the User".

By registering an account on 94bd, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not register an account or use the Platform. 94bd reserves the right to update or modify these Terms at any time. Continued use of the Platform after any update constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically.

To be eligible to open and maintain an account on 94bd, you must satisfy all of the following conditions at the time of registration and at all times during which your account remains active:

• You must be at least 21 years of age.
• You must have legal capacity to enter into a binding agreement under the laws applicable to you.
• You must provide accurate, truthful, and current personal information during registration and keep this information updated.
• You must not be accessing the Platform from a jurisdiction where online gambling is prohibited by local law.

94bd may request supporting documents at any time to verify your identity and eligibility. Failure to provide satisfactory documentation within the required timeframe may result in the suspension or termination of your account and the withholding of any associated balance pending investigation.

Each individual may hold only one account on 94bd. The creation of multiple accounts by the same individual, whether under the same name, different names, or different payment methods, is strictly prohibited and will result in all associated accounts being closed and any balances being forfeited.

You are responsible for maintaining the confidentiality of your account login credentials. 94bd will not be held liable for any losses or damages arising from unauthorised access to your account that results from your failure to keep your credentials secure. If you believe your account has been accessed without your authorisation, you must contact 94bd support immediately via live chat.

94bd supports deposits and withdrawals via Bangladeshi mobile financial services including bKash, Nagad, Rocket, and Upay, as well as selected bank channels including Dutch-Bangla Bank, BRAC Bank, and others listed in the payments section of the Platform. All transactions are conducted in Bangladeshi Taka (BDT). The minimum deposit amount is ৳100. Minimum and maximum withdrawal limits are displayed in the payments section of your account dashboard.

Deposit funds are credited to your 94bd balance promptly upon confirmation from the relevant payment processor. Withdrawal requests for KYC-verified accounts are typically processed within 30 to 60 minutes. Processing times may be extended during periods of high platform activity, public holidays in Bangladesh, or where additional verification is required under our anti-fraud procedures.

94bd offers promotional bonuses to registered players from time to time. These may include welcome bonuses, reload bonuses, free spins, and seasonal promotions such as Eid specials, BPL match bonuses, and Pohela Boishakh offers. All bonuses are subject to the specific terms and conditions attached to each promotion, which are displayed at the time the bonus is offered.

General bonus conditions that apply to all 94bd promotions unless expressly stated otherwise include:

• Bonuses are credited to a separate bonus balance and are subject to wagering requirements before becoming withdrawable as cash.
• The specific wagering requirement (rollover) for each bonus is stated in the applicable promotion terms and must be met within the validity period specified.
• Only one bonus may be claimed per promotion per player. Bonuses may not be transferred between accounts.
• 94bd reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice if there is evidence of abuse, system error, or a breach of these Terms.

All games available on 94bd are supplied by third-party game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. Each game operates under the rules established by the respective provider. Game rules for each title are accessible within the game interface itself. It is your responsibility to familiarise yourself with the rules of any game before wagering.

94bd does not alter game outcomes. All Random Number Generator (RNG) outcomes in slots and table games are produced independently by the provider software. Live casino game outcomes are determined in real time by live dealers under the supervision of the provider's operating procedures. In the event of a dispute regarding a game outcome, the provider's server logs constitute the definitive record.

94bd is committed to responsible gaming. The Platform provides registered players with access to tools designed to help maintain control over their gaming activity, including deposit limits (daily, weekly, and monthly), session time reminders, and self-exclusion. These tools can be found in the Responsible Gaming section of your account dashboard and are available at no cost to any registered player at any time.

94bd enforces the 21+ age restriction at the point of registration and may suspend accounts at any time where there is reasonable suspicion that the account holder does not meet the age eligibility requirement. If gambling is causing you financial, emotional, or social harm, we strongly encourage you to use the self-exclusion tool available in your account settings or to contact our support team for assistance. 94bd will process self-exclusion requests promptly.

All content on the 94bd Platform, including but not limited to the website design, logos, text, graphics, game interfaces (as licensed from third-party providers), and underlying software architecture, is the property of 94bd or its licensors and is protected by applicable intellectual property law. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the Platform without the express prior written consent of 94bd. Game content remains the intellectual property of the respective game providers and is used by 94bd under valid licence agreements.

To the maximum extent permitted by applicable law, 94bd, its officers, employees, and partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to: loss of winnings, loss of data, loss of profits, business interruption, or any other pecuniary loss, even if 94bd has been advised of the possibility of such damages.

94bd does not warrant that the Platform will be available without interruption, error-free, or free from viruses or other harmful components. Scheduled maintenance, unplanned downtime, or connectivity issues outside 94bd's reasonable control are not grounds for compensation claims. Your use of the Platform is entirely at your own risk.

94bd reserves the right to suspend or permanently close any player account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms, including but not limited to providing false registration information, creating duplicate accounts, or engaging in prohibited conduct.
• Reasonable suspicion of fraudulent activity, money laundering, or use of the Platform in connection with any criminal activity.
• Failure to meet or maintain the eligibility requirements set out in Section 1, including the 21+ age requirement.
• Failure to complete KYC verification within the required timeframe when requested.

Upon account termination for breach of these Terms, any real-money balance, bonus balance, and pending withdrawals may be forfeited at 94bd's discretion. Where account closure is initiated by the player voluntarily (not as a result of a breach), any verified real-money balance will be returned to the player's registered payment method following standard withdrawal procedures.

94bd reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 94bd will publish the updated Terms on this page with a revised effective date. Where the changes are significant, 94bd may also notify registered players via their registered contact information. Your continued use of the Platform following the publication of updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform and may request account closure by contacting support.

These Terms are governed by and construed in accordance with the laws applicable to the operation of the Platform. Any dispute arising out of or in connection with these Terms or your use of the Platform shall first be submitted to 94bd's customer support team for resolution. 94bd aims to resolve all player disputes within 14 business days of receiving a formal complaint. If a dispute cannot be resolved through the internal support process, both parties agree to seek resolution through good-faith negotiation before pursuing any other remedy. Nothing in this clause limits your statutory rights as a consumer under applicable law.

If you have any questions about these Terms and Conditions, wish to report a concern, or need to contact 94bd for any account-related matter, please reach our support team via live chat on the Platform. Live chat support is available 24 hours a day, 7 days a week, and is the fastest way to reach a support agent. Response times during peak hours (7 PM to midnight BST, UTC+6) are typically under five minutes.

You may also reach us by email at [email protected]. Please note that email responses may take up to 24 hours. For urgent account matters, live chat is recommended. All written communications submitted to 94bd in connection with a formal dispute should include your registered account mobile number and a clear description of the issue.